INSURERS
Why US?
At Executive Diamond Services LTD we are jewellery replacement specialists not retail jewellers. We provide jewellery claims services that enable insurance carriers and adjusters to reduce losses, streamline processing, and improve customer satisfaction. Our loyalties lie directly with you the carrier and your valued insurance clients.
Training and Education
Training and education is one of the strongest features of the jewelleryinsuranceclaims.com claims process, carriers that have actively participated in our education programs have successfully shown improved profit margins and lower fraudulent claims. Please contact one of our claims specialists via email: training@jewelleryinsuranceclaims.com or by phone @ 1 877 278 6888
Salvage
Executive Diamond Services LTD offers full salvage services to our carriers on all jewellery, watches, gemstones and diamonds, including diamond and gemstone cutting services. For all your salvage requests please print off and complete our salvage request form (SVL4920) with as much pertinent information as possible then fax the form back to us and one of our salvage specialists will contact you.
Forms:
Salvage request form (svl4920)
FAQ's
Where do I send clients who have lots of questions or questions I cant answer?
Because of the sensitive nature of jewellery insurance claims clients will inevitably have questions regarding their claim. Our commitment to you is to help make your job easier by helping educate the insured to reduce your workload and settle claims faster. If questions do arise we have 3 great resources to help free up your time. Firstly clients can call our office directly and speak to a jewellery insurance claim professional 1 877 278 6888, at that point we will be happy to direct them to one of our locations or to one of our approved jewellers. We also have a fantastic website www.jewelleryinsuranceclaims.com that is a great resource of knowledge for your clients.
Why would I use Executive Diamond Services for Jewellery insurance replacement?
Executive Diamond Services Ltd is a leader in the jewellery replacement industry. We have listened to what our insurance adjusters and large carriers have brought to us and developed a replacement system based upon those needs. Because we are jewellery replacement specialists our loyalties lie with you our insurance adjusters and carriers. The system that we have in place today is designed specifically to help you streamline processes, reduce losses and increase your clients satisfaction. Along with all of this Executive Diamond Services has a great adjuster training program designed to give adjusters and agents valuable information helping settle jewellery insurance claims more quickly and efficiently.
What is the 10 quote audit ?
The 10 quote audit was developed by Executive Diamond Services as a comparison to previously settled quotes. This is a great opportunity for insurance carriers to evaluate the jewellery claim amounts that are being paid out. The way the process works is actually very simple. Take ten of your most recently settled jewellery claims omitting the name of the retail jeweller and the amounts paid out so the audit is done properly. Executive Diamond Services will then re quote the claim like for like for a fair comparison. Recently Executive Diamond Services did an audit on 8 quotes recently settled for a very large carrier, saving the carrier an astounding $9948.15. Please call us at 877 278 6888 to book your free audit.
